ORDER DELAYS: (as of 23rd June 2021)
We are experiencing very high demand at this time, as a result some orders are taking several weeks/month to fulfill. If you are ordering items that are individually personalised (with names, etc) , please be aware that these items will mean that your order will incur a significant delay, as they need to be fitted into our production schedule.
CLOSURES:
Please note that we will be closed during the following dates.
Wednesday 21st July to Friday 6th August 2021 - CLOSED (All school uniform orders should be fulfilled prior to the return to school in September).
During these times we will still be taking online orders, however, they will not be processed until we reopen. We apologies in advance for any inconvienience caused and hope to keep delays to a minimum.
GENERAL OPENING TIMES:
We are running a "by appointment only" service only, to ensure that we can comply with the latest COVID-19 Guidelines. The appointements are available:
Monday to Thursday 9am-5pm
Friday 9am-1pm
Saturday 9am-1pm
Sunday CLOSED.
You can book appointments via our Facebook Page or by calling 01303 893236.
Coronavirus (COVID-19) Update:
We are reviewing our process to allow customers to collect items of clothing. We are sorry, but currently we are unable to accommodate fittings at our store. Items must be purchased online and appointments made to collect them, or have them posted to your address. No school deliveries are available at this time. We appreciate that this will cause issues for new pupils, where sizes cannot be easily decided, but we have to quarantine any items that have been worn. However all garments can be returned for exchange without issue.
Currently the Royal Mail are collecting and delivering our parcels, so we are continuing to take orders, via our website and intend to fulfil them as normal. In addition we can no longer accept customers to our outlet for fittings.
We will continue to monitor the Government’s advice and will update our policies accordingly.
Thank you for your understanding.
